MTN Finally Resolves Internet Problem, Customers Demand Compensation

Communication service giant MTN has announced that all the issue affecting their internet service has been sorted.

This was announced by the network service provider via its Twitter page this morning.

Many users have been calling out the company since Thursday after noticing that they couldn’t enjoy the service.

READ: Fix Your Network, Buhari’s Aide Calls Out MTN

Although the company had apologised over the issue, it has finally resolved the problem.

“Y’ello, we are glad to report that we have resolved all issues with our internet service. Kindly DM your phone number and state if you still have any challenge browsing with your line for assistance. We apologise for the inconvenience this might have caused you,” a tweet from the MTN Nigeria Support reads.

Y’ello, we are glad to report that we have resolved all issues with our internet service. Kindly DM your phone number and state if you still have any challenge browsing with your line for assistance. We apologize for the inconvenience this might have caused you. ~FM

— MTN Nigeria Support (@MTN180) January 19, 2020

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Dear Customer, Thank you for your patience. We’re glad to report that we have resolved all issues with our internet service. We apologize for the inconvenience pic.twitter.com/Ke7qlJutv0

— MTN Nigeria Support (@MTN180) January 18, 2020

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Compensation

However, some of the users still said they have difficulties enjoying the service.
Some are also demanding compensation.

READ: MTN Closes All Nigerian Outlets Over Xenophobia Attacks

@MTNNG It’s not yet resolved. pic.twitter.com/JSWun0zs94

— Sai Roronoa (@mymangadownload) January 18, 2020

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That’s not the way to apologize you do that with compensating us not audio apology

— Simeon john (@simeonjohn001) January 18, 2020

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We deserve compensation

— Umar amin (@faruqumar371) January 19, 2020

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No compensation

— Martins Ifunanya (@Martinsprolific) January 18, 2020

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I still have difficulties accessing websites and loading my Twitter home page ?

— 14.5MM (@AmeerShinkafi) January 18, 2020

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This is not true I still find it difficult to download even 20 mega byte of something

— Abubakar Musa Usman (@Sad33q9000) January 18, 2020

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